Dialler Setup
A dialer is an automated system that places calls from an outbound call center to customers.i.e automatic dial mobile and land line number to customers. The aim is to reduce the cost of making phone calls by removing a lot of repetitive and error-prone work. Dialers also improve efficiency by directly connecting agents to customers as they become available.
It configures according to users requirements.
Click-to-call — if you have a powerful CRM system in place Preview dialers — for low volume calling of high detail clients Power dialers — for immediate efficiency gains Predictive dialers — for high volume calling with a small staff
Call center Dialer server system configuration
